1. In order to purchase or redeem Gift Vouchers a customer profile must be created. 2. When purchased, your Gift Voucher will be delivered by email instantly after purchase confirmation (we recommend that you check your spam filters and junk email to ensure that this has been received). When purchasing a Gift Voucher, it is the purchaser’s responsibility to ensure that the recipient’s email address is correct at the time of the purchase. We cannot be held responsible if the address is entered incorrectly and someone other than the intended recipient uses the Gift Voucher. 3. All Gift Vouchers are dated and expire 12 months from the date of issue. 4. Gift Vouchers cannot be used in part or full payment for the purchase of further Gift Voucher(s). 5. No cash alternative, exchange or refund.